Crystal Palace Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the steps Crystal Palace Carpet Cleaners has taken, and continues to take, to ensure that modern slavery and human trafficking are not taking place within our business or our supply chains. We are committed to acting ethically and with integrity in all our relationships and to implementing effective systems and controls to safeguard against any form of modern slavery.

Our Commitment and Zero-Tolerance Policy

Crystal Palace Carpet Cleaners maintains a strict zero-tolerance approach to modern slavery, human trafficking, forced labour, and child labour. We recognise that modern slavery can occur in many forms, including servitude, compulsory labour, and exploitation. We are committed to preventing these abuses within our own operations and influencing our suppliers and partners to adopt the same high standards.

All directors, managers, employees, contractors, and suppliers are expected to uphold this policy. Any behaviour or practice that is inconsistent with this zero-tolerance stance is treated as a serious breach of our ethical and professional standards.

Our Business and Supply Chains

Crystal Palace Carpet Cleaners provides professional carpet and upholstery cleaning services. Our supply chains mainly consist of cleaning product manufacturers, equipment suppliers, vehicle and maintenance providers, and other service-based partners that support our operations.

We seek to work only with suppliers and partners who share our commitment to responsible labour practices. We aim to build long-term relationships based on transparency, mutual respect, and a shared commitment to eradicating modern slavery.

Supplier Standards and Audit Processes

We expect all suppliers to act in accordance with applicable labour laws and to uphold the principles set out in this Statement. As part of our approach, we take the following steps to reduce the risk of modern slavery in our supply chains:

We communicate our zero-tolerance stance on modern slavery to new and existing suppliers. We may request information from suppliers about their own policies, procedures, and due diligence processes relating to labour standards and human rights. Where appropriate, we undertake checks and assessments to identify any potential risks associated with particular suppliers, regions, or product categories.

We reserve the right to conduct audits or request evidence to verify compliance with our standards, either directly or through reputable third-party audit providers. Where concerns are identified, we will work with the supplier to address them within a reasonable timeframe. If a supplier fails to meet our expectations or refuses to implement necessary improvements, we may review, suspend, or terminate the business relationship.

Reporting Channels and Raising Concerns

Crystal Palace Carpet Cleaners encourages a culture of openness so that concerns about modern slavery can be raised without fear of retaliation. Employees, contractors, and any individuals working within our supply chains are encouraged to report any suspicions or indicators of modern slavery or human trafficking.

Concerns can be raised directly with line managers or senior management, or through any established internal reporting routes. Reports will be treated seriously and handled sensitively, with information shared only on a need-to-know basis. We do not tolerate victimisation of any person who raises a concern in good faith, and we will take appropriate action if such victimisation occurs.

Training and Awareness

We are committed to increasing awareness of modern slavery risks among our staff, particularly those involved in procurement, supplier management, and recruitment. Where relevant, employees receive training and guidance on recognising the signs of modern slavery, understanding our policies, and knowing how to respond if they have concerns.

Monitoring, Review, and Continuous Improvement

Crystal Palace Carpet Cleaners is dedicated to continually improving its approach to identifying and mitigating the risks of modern slavery. We will review this Modern Slavery Statement and our associated practices at least once every year, or more frequently if required by changes in legislation, industry standards, or our business operations.

As part of our annual review, we will assess the effectiveness of our policies, supplier checks, audits, and reporting mechanisms. We will update or enhance our procedures where necessary to strengthen our ability to prevent, detect, and address any form of modern slavery in our operations and supply chains.

This Statement reflects the commitment of Crystal Palace Carpet Cleaners to ethical conduct and responsible business practices, and it is approved by the company’s leadership as an accurate summary of our approach to tackling modern slavery and human trafficking.